Screen Recording Instructions
Browser Requirements
Screen recording in Recollective makes use of a built-in capability of modern web browsers to capture a screen, not unlike a browser's ability to connect with the computer's webcam, and does not require additional downloads, software installations or browser add-ons.
Screen recording does, however, require that you use the desktop version of Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari. It will not function on mobile devices as mobile web browsers do not support screen sharing.
Not all desktop browsers support screen sharing but support is increasing. Four major browsers are currently available on all platforms which do offer support:
- Google Chrome - Version 72 (January 2019) or later
- Mozilla Firefox - Version 66 (March 2019) or later
- Microsoft Edge - Version 80 (November 2019) or later
- Apple Safari
Task Completion
When responding to a Multimedia Task with Screen Recording enabled, a Share Screen option will appear like the one below:
If you are using an unsupported browser, a warning will appear with links to the supported browsers.
Once Share Screen has been selected, your browser will ask you to select the browser tab, window or screen you wish to share.
If a specific Starting Address has been configured, you will be further prompted to share your CURRENT screen or browser window, as shown below:
Once you have selected the correct option to share, pressing the Share or Get Started button will then start the recording automatically.
You may be prompted to provide access to your microphone as well. You can review our Enabling Camera, Microphone, & Screen Access article for more information.
Saving a Recording
Once the screen recording has been completed, you must stop the recording by pressing the red Pause button or by stopping the screen share using the controls for the specific browser that you are using.
Once stopped, the recording will be saved automatically and you will then be able to Start Over, Play the recording back, Continue recording or Save.
Upon saving the recording, the video will be processed for playback. At this point, you can safely move on to submit an additional recording or proceed to the next Task.
The recorded video will appear once it is processed if you wait for the processing to be completed (although this is not required).
